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terms and conditions

Welcome to Realtime Promotions Pty Ltd. The following Terms and Conditions apply to your use of our website, services, and products. By accessing and using our website and services, you agree to be bound by these Terms and Conditions.

Products and Services

Realtime Promotions Pty Ltd provides a variety of products and services, including but not limited to, custom-branded products, promotional merchandise, and marketing materials. We reserve the right to modify, discontinue, or add to our products and services at any time without notice.

Pricing and Payment

All prices listed on our website are subject to change without notice. Prices do not include shipping and handling, taxes, or other charges unless otherwise specified. Payment is due upon ordering, and we accept major credit cards, PayPal, and other forms of payment as available. We reserve the right to cancel any orders or refuse service at our discretion.

Shipping and Delivery

We will make reasonable efforts to ship your order promptly and efficiently. Shipping and delivery times may vary depending on your location and the products ordered. We are not responsible for any delays in shipping and delivery due to circumstances beyond our control, such as weather or carrier delays.

Customization

Realtime Promotions Pty Ltd offers customization services for most of our products. You are responsible for providing accurate and complete artwork, logos, and other materials to be used in the customization process. We reserve the right to reject any artwork or other materials that we deem inappropriate or offensive.

Returns and Refunds

We take pride in the quality of our products and services. If you are not completely satisfied with your order, please contact us within 15 days of receiving your order for a return or refund. Customized or personalized items are not eligible for return or refund unless there is a defect in the product or customization.

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Realtime Promotions Pty Ltd or our suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use our content for any commercial or non-commercial purpose without our prior written consent.

Limitation of Liability

Realtime Promotions Pty Ltd will not be liable for any direct, indirect, special, incidental, or consequential damages arising out of or in connection with your use of our website, services, or products, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold harmless Realtime Promotions Pty Ltd and its affiliates, directors, officers, employees, and agents from any and all claims, damages, expenses, or liabilities arising out of or in connection with your use of our website, services, or products.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South Wales, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without notice. Your continued use of our website, services, or products after any such modifications constitute your acceptance of the new Terms and Conditions.

Thank you for choosing Realtime Promotions Pty Ltd company. If you have any questions or concerns about these Terms and Conditions, please contact us.